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Service Duration
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Provided Support
- Phone Support
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Advanced Options
5950
Cisco
5934
HPE
1637
HP
1329
Lenovo
720
Zebra
372
SonicWall
347
APC
307
Fortinet
303
Citrix
136
Dell
135
Microsoft
124
Datalogic
64
Eaton
62
Red Hat
59
Datto
57
WatchGuard
41
CyberPower
35
The IT Agency
30
ASUS
19
Vertiv
18
Epson
18
EPOS
16
Opengear
15
Logitech
8
Kyocera
8
Palo Alto Networks
6
Acronis
5
McAfee
5
NVIDIA
4
HoneyWell
4
Ruckus
3
Samsung
2
Canon
2
Synology
2
Seal Shield
2
Dynabook
1
AudioCodes
1
Ergotron
1
QNAP
1
Toshiba
1
Thinkscape
4342
$0 - $300
3737
$300 - $800
3354
$800 - $2200
3192
$2200 - $6500
3159
$6500+
12242
Service
3030
Warranty
2849
1 Year
2835
3 Year
1931
5 Year
1436
4 Year
566
2 Year
65
7 Year
31
6 Year
23
1 Month
17
12 Month
14
36 Month
13
1 Incident
11
3 Year / 2 Incident
10
24 Month
7
3 Year / 3 Incident
7
4 Year / 2 Incident
4
1 Year / 1 Incident
4
2 Year / 2 Incident
4
60 Month
3
21 Month
2
1 Day
2
3 Hour
2
7 Day
1
1 Year / 10 Incident
1
240 Minute
1
3 Year / 1 Incident
1
4 Hour
1
5 Year / 2 Incident
1
6 Month
1
8 Hour
1
9 Month
7741
Phone Support
6360
Parts Replacement
4839
Replacement
4836
Repair
3544
Web Knowledge Base Access
3335
New Releases Update
1167
Remote Diagnosis
1112
Web Support
990
Diagnosis
954
Defective Media Retention
869
Software Update
690
Accidental Damage Protection
657
Software Upgrade
643
Email Support
483
Hardware Support
475
Software Support
358
Knowledge Base Access
320
Online Training
290
Visual Remote Guidance
275
Software Maintenance
222
Commissioning
211
Comprehensive Defective Material Retention
167
Troubleshooting
154
Installation
146
Travel Expense Coverage
137
Configuration
134
Hardware Maintenance
113
Comprehensive Coverage
112
Logistics
108
Intrusion Definition Update
108
Security Update
107
Escalation Support
106
Firmware Updates
98
Consulting
98
Remote Monitoring
93
Online Support Tools Access
84
Reporting
78
Escalation Management
76
Mechanical Breakdown
72
Training
69
Email Database Update
69
URL Database Update
65
Predictive Support
62
Monitoring
61
Live Chat
60
Online Return Material Authorization (RMA)
59
Virus Definitions Update
58
Data Retention
54
Wear & Tear
52
Customer Dashboard
5575
On-site
2296
Service Depot
438
Carry-in
4
Carry-in/Service Depot
3
On-site/Service Depot
1
Carry-in/On-site